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We will guarantee that you are well-serviced from the beginning to the end of the project. Before production: provide a set of drawings for the press project, production will not begin until all drawings are confirmed by clients. During production: we will prepare a production schedule and update it weekly. After production: third party inspection, pre-acceptance by clients, delivery, installation and commissioning, onsite training and lifetime technical support and maintenance service.
A production schedule will be prepared at the very beginning of the
project
The schedule will be updated weekly by the project manager
The Project manager will be the only contact to communicate with clients
CE TUV or other certification authority inspect the press
Clients and the third party quality representatives will carry out on-site inspections together
CE certificate and relevant testing results will be provided
Clients will conduct on-site pre-acceptance
Mechanical data, the precision of the machine, running stability and safety standard will be checked to ensure that the equipment meets the technical specification.
Our technical engineer will directly communicate with you in English
We use Bakelite water-proof packing to avoid equipment getting rusty
Sea shipping or train transportation to guarantee that the equipment is
safe
We will track the transportation of equipment to ensure that it will
clear the customs in time.
Field service of installation and commissioning
Clients need to provide lifting equipment and tools
Quick installation to show Pengda speed
Our engineers will give comprehensive training to the operators.
The contents of training include touch screen operation, electric basic
knowledge, maintenance methods for common problems, equipment
maintenance option and so on.
Basic operation instructions and maintenance manual will be provided
24-hour service
One-year warranty, the components are free of charge during guarantee
period.
Lifetime technical support and maintenance service